eCommerce Theatre Email, Mobile Marketing and Analytics Enterprise 2.0 & Content Management Theatre IW Theatre: Connectivity & Hosting Mobile, Online Advertising, Affiliate & Search Marketing Theatre Web 2.0, Social Networking, Usability, Design & Build Theatre Keynote Theatre
Day 1 - Tuesday 28 April
10.00-10.30 Key strategies of a successful affiliate marketing programme Paul Bidder - Red Ant 10.40-11.10 eCommerce 3.0 - The Semantic Web Ellis Mannoia - Smart Information System 12.00-12.50 PANEL DEBATE: How important is enterprise architecture in driving next generation online and multi channel initiatives? Panelists: Simon Spears, Head of eBusiness, Royal Mail Group Andrew Shapin, CEO, Long Tall Sally Andrew Walker, Founder, Portaltech 13.45-13.50 Online Security: Are you mitigating your risk? Simon Black & Martin Blackburn- Protx & National Express 14.40-15.10 7 tactics to boost your visitor numbers: Ravi Damani - Imano
15.20-15.50 Changing customer perceptions, Seatwave.com, a case study Joe Cohen - Seatwave.com
16.00-16.30 Strategies & tips learnt from US eCommerce companies to significantly increase online revenues in a tough economy Gary Smith - YourAmigo 16.40-17.00 Your eCommerce copy - Does it stand up to public scrutiny? Catharine Toole - Sticky Content
Day 2 - Wednesday 29 April
10.00-10.30 7 Steps to increasing your conversion rates Chetan Damani - Imano 10.40-11.10 Driving down the cost of internet payments Sean Young - YESpay 12.00-12.50 Internet Retailing Panel Debate - Issues and Opportunities in Green and Sustainable eCommerce Ian Jindal - Founder & Editor in Chief, Internet Retailing 13.00-13.50 Never stand still - BT’s programme of continual improvement for online customers Pete Oliver & Iain Preston- BT.com & Client Partner BT 14.00-14.30 How can retailers make use of user generated content to drive their sales? Tom Hyde - Ciao! 14.40-15.10 The Essentials of PCI DSS Howard Bell - Barclaycard Payment Acceptance
15.20-15.50 Shore - A case study detailing benefits of intelligent onsite search Peter Youell & Shaun Ryan - Shore & SLI Systems
16.00-16.30 Email - Backbone of Ecommerce James Bunting - Communicator Corp
Day 3 - Thursday 30 April
10.00-10.30 Managing the complexities of B2B and B2C eCommerce websites from the same platform James Candy - REDtechnology.com 10.40-11.10 Increasing online conversions through usability Trenton Moss - Webcredible 12.00-12.20 Learn from US ecommerce giants Avon and Brookstone how Organic Search sales are outshining overall ecommerce sales Rahmon Coupe - YourAmigo 12.30-12.50 Rugby.co.uk Case Study: Selling online security Jonathan Forde & Chris Mack-Riddle- Realex Payments & Rugbystore.co.uk 14.40-15.10 The problems of integrating e-commerce and ERP/CRM in a multi-channel environment Glyn Carvill & Chris Lowe - Priam Software
15.20-15.50 Legal e-online - Everything you need to know about online laws Nigel Miller - Fox Williams LLP